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For enterprise identity teams

Stop flying blind on passkey rollouts

Corbado helps enterprise teams resolve login incidents faster, increase passkey adoption, roll out safely, and prove business impact without replacing their IDP.

How it works

How teams usually expand enterprise passkey programs

Capabilities show what Corbado can do. Use cases show the rollout questions teams usually start with once passkeys hit production.

See

Instrument what users actually experience

Capture passkey-specific telemetry across creation, sign-in, fallbacks, and errors.

Improve

Use the signal to raise success and adoption

Fix failure patterns, tune prompts, and decide where a rollout change will actually help.

Scale

Roll out with more control

Expand by cohort, add governance, and support large-scale programs with clearer reporting.

Use cases

Start from the rollout problem you need to solve

These pages are grouped by the job the buying team is trying to get done, so you can find the right path without translating feature names first.

Per-user journey and troubleshooting visualization

Support & operations

Resolve support and login incidents

Move from a ticket, error spike, or complaint to one exact user journey and the likely root cause behind it.

IdentitySupportSecurity

Benefits

  • Search one user process and inspect the exact authentication path taken

  • Separate recurring rollout patterns from isolated incidents before they spread

  • See retries, fallbacks, device context, and error classes in one shared view

Key metrics

Time-to-resolutionEscalationsLogin success rate

Adoption

Increase passkey start rate and adoption

See where users drop before creation or first successful use, then improve prompts, timing, and rollout by cohort.

ProductIdentity

Benefits

  • Measure created vs. used passkeys by cohort, device, and journey branch

  • Compare prompt timing, copy, and surface placement against real outcomes

  • Roll out the winning policy by segment instead of guessing what will stick

Key metrics

Passkey start ratePasskey enrollment ratePasskey usage rate
Passkey adoption reporting in Corbado
Cross-device passkey coverage and authenticator insights

Coverage & readiness

Expand cross-device and authenticator coverage

See where browsers, OSs, synced passkeys, hardware keys, or device-bound authenticators still break the ceremony.

ProductIdentitySecurity

Benefits

  • Spot multi-device cohorts like iPhone + Windows or Android + desktop

  • Compare success across synced passkeys, security keys, and device-bound authenticators

  • Prioritize coverage fixes where users and authenticators actually struggle in production

Key metrics

Multi-device passkey coverageSecurity key success rateFallback on high-value cohorts

Conversion

Increase checkout conversion

Increase login success and reduce checkout friction with passkeys on high-value flows.

ProductIdentity

Benefits

  • Increase auth success on checkout and payment flows

  • Reduce challenges and step-ups (e.g. 3DS)

  • Measure conversion impact by cohort and device

Key metrics

Login-to-checkout conversionLogin success rateChallenges and retries
Conversion and adoption analytics in Corbado
Gradual passkey rollout controls in Corbado

Rollout control

Roll out safely by cohort, device, region, or authenticator

Phase exposure gradually, watch health in real time, and catch weak browser, device, or authenticator paths before complaints pile up.

SecurityIdentityProduct

Benefits

  • Gradual rollout by cohort, region, browser, device, or authenticator type

  • Kill switch and safe fallbacks

  • Real-time rollout health monitoring for risky combinations like hardware keys or OEM-specific paths

Key metrics

LockoutsRollout incidentsRollout velocity

ROI & support cost

Reduce OTP, recovery, and support cost

Quantify fewer OTP sends, fewer recovery tickets, and faster support handling with stakeholder-ready reporting.

ProductSupportIdentity

Benefits

  • Track OTP volume & cost reductions

  • Measure support ticket deflection

  • Share stakeholder-ready rollout reports

Key metrics

OTP costsRecovery ticketsConversion / success rates
Passkey program overview and ROI reporting

By industry

Need a rollout blueprint for your industry?

Recommendations, insights and learnings for passkey for your industry.

Add passkey analytics to your rollout

See the passkey journey clearly, diagnose failures faster, and keep your existing IDP in place.

  • Works with your existing stack
  • Diagnose failures faster
  • Prove adoption and impact