Passkeys for Banking
Passkeys are a black box in bank-grade security operations. Corbado adds client-side passkey telemetry and rollout governance so failures are auditable for fraud and compliance without replacing your IDP.
These banks have rolled out passkeys:
Why passkeys get stuck in pilot
Server logs tell you success/fail. They don't tell you whether the passkey prompt was shown, whether users cancelled vs. hit a platform error or when fallbacks were triggered. Without that visibility, adoption plateaus and rollout risk feels unpredictable.
Prompt not shown, cancel vs failure, timeouts, credential manager issues: all missing in IDP logs.
Without device-aware timing, data, UX nudges and experiments, passkeys remain "optional" and underused.
Edge cases show up in production. Teams hesitate to expand without controls.
What banks get with Corbado
Run passkeys like a critical system.
Observability
14 days → 5 minutes
Find the "why" behind failures with passkey-native telemetry segmented by OS, browser & authenticator.
Adoption
10% → 80%+
Increase passkey usage by optimizing prompting, timing and UX. Data-driven instead of guesswork.
Control
100% Control
Granular policies, gradual rollout by cohort and smart fallbacks to avoid lockouts. Kill switch included.
Banking use cases
Use passkeys as the phishing-resistant path. Step up only when needed.
Reduce friction where abandonment is expensive.
Fewer password reset flows and fewer "I'm locked out" tickets.
Protect payee changes, transfers and profile updates with phishing-resistant authentication.
Segment by region, app version, risk tier or customer cohorts. Then expand safely.
Monitor login patterns, device details and adoption metrics to optimize identify friction points.
Works with your existing IDP
Ping/Okta/ForgeRock/Azure AD/custom remain in place
Captures client-side telemetry and enables adoption.
Dashboards, cohort rollouts, policies, alerts and ROI reporting.
Security & Compliance
Feature Walkthrough
See where passkeys succeed, where they disappear and what to fix across web, iOS and Android.

Created passkeys, login share and success rates over time.

Where users abandon: prompt, create, verify, daily usage.

Investigate a specific login path across devices & channels.

Cohorts, policies, kill switch and measured expansion.

Credential managers, device mix and capability gaps.

Root-cause classification of authentication issues.
Business Case
Estimate savings from reduced SMS OTP reliance, fewer recovery tickets. Validate with real telemetry once you go live.

Alternatives
Corbado adds client-side telemetry and rollout governance to your IDP.
You get success/fail, not the client-side journey: prompt shown, cancel vs. failure or device gaps.
You can see drop-offs, but not root causes, WebAuthn errors or cross-device behavior.
Slow and expensive to get auth-native telemetry and you still only see your own edge cases.
resources for passkeys in the banking industry
Read our blog posts about introducing passkeys and learn from leaders.
Get a rollout plan that balances fraud reduction, customer experience, and compliance without breaking your auth stack.
Architecture fit: IDP integration & deployment options
Success plan: adoption targets, cohorts, fallbacks, measurement
Business case: ROI model tailored to your OTP & support costs