Who are the key stakeholders in a passkey project?

In a passkey implementation project, the key stakeholders play distinct roles to ensure its success. These stakeholders include:

• Product Managers: Focused on improving user experience and achieving better sign-up, retention, and conversion rates. They ensure the implementation aligns with customer expectations and business goals.
• CTOs/Head of Engineering: Responsible for technical feasibility, scalability, and system integration. They evaluate passkey solutions based on compatibility, stability, and long-term performance.
• CISOs/Security Professionals: Prioritize securing user data, ensuring phishing resistance, and compliance with security standards. Their input is crucial for assessing risks and implementing secure practices.
• Project Managers: Coordinate the implementation process, aligning technical teams, business objectives, and timelines. They mitigate risks and oversee user adoption strategies.

Other relevant stakeholders may include legal teams (for compliance) and customer support teams (to address user inquiries). Collaboration between these roles ensures smooth deployment and adoption.