Why are MFA fallbacks important during passkey transition?

Maintaining Multi-Factor Authentication (MFA) fallbacks during the transition to passkeys ensures that users can continue accessing your systems securely while adapting to the new authentication method. It’s a critical component of a smooth and secure migration.

• Not all users will adopt passkeys immediately due to device compatibility issues or unfamiliarity.
• Providing MFA fallbacks like SMS OTPs or authenticator apps ensures uninterrupted access for these users.

• Keeping MFA options reduces the risk of user lockouts, which can lead to frustration and higher support costs.
• Fallbacks act as a safety net during the early phases of passkey adoption.

• Allowing users to transition at their own pace fosters trust and ensures they aren’t forced into an unfamiliar process.
• A phased approach increases overall passkey adoption rates while minimizing disruption.

• Many organizations have compliance requirements that mandate MFA.
• Until passkeys are fully adopted, fallbacks ensure you meet these regulatory standards.

• Edge cases, such as older devices or unsupported browsers, can prevent some users from using passkeys.
• MFA fallbacks provide a solution for these scenarios, maintaining a positive user experience.

• Implement a Hybrid System: Offer both passkeys and MFA options simultaneously during the transition period.
• Educate Users: Provide clear guidance on how and when to use passkeys versus MFA methods.
• Monitor Usage: Track passkey adoption metrics to identify when and how to phase out fallbacks gradually.
• Secure Fallbacks: Ensure that fallback methods remain robust to prevent potential security gaps during the transition.

Maintaining MFA fallbacks during the transition to passkeys is crucial for ensuring user accessibility, minimizing risks, and fostering a smooth migration. It allows organizations to balance innovation with practicality, ensuring both security and user satisfaction.