What are the optimization goals for passkey login success rates?

Optimizing passkey login success rates is essential for delivering a smooth and reliable authentication experience. Achieving this involves focusing on key objectives to enhance user satisfaction and system performance:

• Contextual Prompts: Offer passkey login options only when the user’s device and environment support a high likelihood of success.
• Pre-Check Compatibility: Verify the availability of passkeys on the user’s device before presenting the option.

• Avoiding Inappropriate Prompts: Prevent passkey login attempts when the likelihood of failure is high, such as unsupported browsers or missing credentials.
• Dynamic Fallbacks: Automatically switch to alternative authentication methods, like passwords or OTPs, when passkey authentication is not feasible.

• Clear Instructions: Provide users with intuitive prompts and error messages to guide them through the login process.
• Education and Onboarding: Ensure users understand how to use passkeys effectively, reducing errors caused by unfamiliarity.

• Data-Driven Decisions: Use analytics to track login success rates and identify common failure points.
• Adaptive Flows: Adjust login flows based on user behavior, device capabilities, and past interactions to optimize success.

• Cloud Sync Integration: Encourage users to enable cloud-synced passkeys for consistent authentication across multiple devices.
• Unified Experience: Ensure passkey login workflows are consistent across different browsers, platforms, and devices.

By aligning with these optimization goals, you can significantly improve passkey login success rates, ensuring a seamless and frustration-free user experience while maximizing security and adoption rates.