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Corbado Observe · Passkey Errors

Explain every passkey failure

The browser gives you NotAllowedError. It won't say whether the user canceled, the prompt timed out or the platform was not ready. Passkey Errors classifies every failure by stage, type and platform.

  • Failures classified by stage and error type

  • Time-to-fail and recovery rate per error

  • From any error cluster to the affected flows

Classify first, then fix

The error message is where debugging starts, not ends

Passkey Errors quantifies failure patterns across your whole traffic. When one user writes in, User Debugging replays their exact journey.

Browser errors are vague

WebAuthn reports one exception for a dozen causes. Classifying it by journey stage makes it actionable.

Readiness is the context

Readiness decides the split: which failures are your bug and which are just the platform.

Recovery is the severity

An error most recover from is friction. One nobody recovers from ends sessions. Recovery rate tells them apart.

Passkey Errors

From vague exception to root cause

Three views: where a failure happened, its type and whether users recovered.

One journey diagram for every passkey login, from readiness to completion. Inspect any node for its flows.

Passkey Errors FAQ

Common questions about debugging passkey failures

Stop guessing what NotAllowedError means

Classify your passkey failures on real traffic, find the platform pattern behind them and debug single users when a ticket comes in.

  • Every failure mapped to a journey stage
  • Recovery rate separates annoyance from churn
  • Read-only on top of your existing IdP