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Ask your passkey analytics platform better questions

Use AI to summarize rollout health, surface anomalies, and prioritize the passkey work that matters next.

Identity / Product: KPIs, trends, and rollout priorities
Engineering / Support: debugging, funnels, and error analysis

Proactive Insights

Weekly AI Digest

Every week, get an AI-generated summary of your passkey rollout performance with actionable recommendations.

Weekly Passkey Digest
Jan 20 - Jan 26, 2026

Passkey Login Rate

41.3%▲ +13.2pp from last week

Key Insight

Milestone approaching: Passkeys reached 41% of authentication this week, driven by automatic passkey enrollment rollout and improved Android UX.

Platform breakdown:

iOS
+10.4pp51.7%
Android
+3.5pp23.1%
Web
+6.9pp45.6%

Android adoption significantly lags other platforms.

Recommendation

Investigate Android abort rate - currently 2.8x higher than iOS. Samsung One UI devices show highest drop-off.

Suggested action: Review Android passkey prompt UX, particularly on Samsung devices running One UI 6.0+

Natural Language Q&A

Ask AI anything about your data

No SQL. No dashboards. Just ask questions in plain English and get instant answers with visualizations.

Ask AI

You: How are we doing compared to last quarter?

AI: Your passkey adoption has improved significantly since Q3:

MetricQ3Q4Now
Passkey Login15.221.641.3
Append Success43.15156.5
Active Users10,28023,84039,470

Trend visualization:

Key milestones that drove growth:

  • Oct 15: Conditional UI rollout+3.5pp
  • Nov 22: Auto-append enabled+3.1pp
  • Dec 18: In-app nudges launched+6.9pp
  • Jan 26: Hit 41% milestone+9.4pp since Dec

Passkeys are approaching majority adoption (41%). At current trajectory, you'll reach 54% by June 2026.

You:What's preventing us from reaching 50%?

AI: Three factors are limiting your ceiling:

Blockers to 50% Passkey Adoption

1Android Gap
~7%

Android users are 2.7x less likely to complete passkey setup than iOS users.

+6.8pp if matched iOS rates
2Environment Limitations
~4%

10.2% of sessions are on browsers/devices that don't support passkeys.

Breakdown
Windows (older browsers)3.9%
iOS in-app (Google App, WebViews)4.3%
Other (Linux, WebView)2%
3User Choice
~3%

6.9% of users explicitly skip passkey prompts. This is within normal range for new auth methods.

Recommendation: Focus on Android UX. It's your highest-ROI opportunity - purely within your control, unlike browser support.

You:We're at 50% auto-append rollout. Should we go to 100%?

AI:Based on your 50% cohort data, here's the projection:

Auto-Append: 50% → 100% Rollout Projection

Current (50%)
Projected (100%)
Daily new passkeys
1,247
2,380 (+91%)
Append success rate
68.4%
67.8% (-0.6pp)
User complaints
12/week
~23/week
Risk assessment: LOW

Success Rate by Segment (50% cohort):

New users71.2%
Returning users66.8%
Mobile69.4%
Desktop67.1%

No segment shows concerning variance.

✅ RECOMMENDATION: Proceed with 100% rollout

The data supports full rollout. The slight success rate dip (-0.6pp) is expected as you include more edge-case users, but is within acceptable range.

Success Rate Analytics

Track authentication success across all methods

Measure what matters for your business: how reliably users authenticate, regardless of method. Understand how passkey adoption drives overall success rates.

Authentication Success Dashboard
Last 30 days

Overall Auth Rate

92.4%

+1.0pp vs prior month

Via Passkey

42.3%

+5.7pp vs prior month

Passkey Logins

2.56M

+10% vs prior month

How Users Successfully Authenticate

Method Shift (Jul → Jan)

Passkey
42.3%+5.7pp
Password
36.8%-6.9pp
Social
15.1%+0.1pp
Other
5.8%+1.1pp

AI Insight

"Every 1pp shift from password to passkey improves overall auth success by 0.2pp, because passkey completion (92.7%) is 19pp higher than password completion (73.4%). At current trajectory, passkeys will handle 54% of logins by June 2026, pushing overall auth success above 94%."

Returning User Analytics

Passkeys don't forget your users

Understand how authentication success rates hold up when users return after days, weeks, or months away.

Login Recency Impact
Oct 2025 - Jan 2026

Passkey Success Rate by Time Since Last Login

Same day
96.1%269K
< 1 day
95.7%481K
< 7 days
94.9%454K
< 30 days
94.2%487K
< 180 days
93.0%662K
> 180 days
91.8%93K
First login
90.5%110K
85%90%95%100%

Compare: Passkey vs. Password Over Time

Passkey
Password

Business Impact

"For an e-commerce site where users return every 2-3 months, passkeys eliminate the 40-55% password failure rate for returning users. At 410K monthly returning logins, that's ~165K fewer failed authentications."

Stakeholder Reporting

Executive Dashboard Summary

AI-generated summaries ready for your CFO, CISO, or board. Different metrics for different stakeholders.

Passkey Adoption Overview
Q4 2025

Passkey Logins

987K

+35% vs Q3

Activated Users

39.4K

+54% vs Q3

Success Rate

92.1%

+1.5pp vs Q3

Authentication Method Mix

Passkey41.0%
PW + TOTP28.0%
PW + SMS31.0%

Passkey share by month:

💡 Passkeys became primary auth method in Jan 2026. Projected to reach 65% by Q2.

AI Summary for Stakeholders

"Passkey adoption hit 41% in January 2026, approaching our targets ahead of schedule. The combination of conditional UI (Oct), auto-append (Nov), and in-app nudges (Dec) accelerated adoption beyond projections. Legacy MFA methods (PW+TOTP 28%, PW+SMS 31%) are declining steadily."

Adoption Tracking

See your passkey inventory grow

Track adoption rates, monitor credential health, and understand where your passkeys are stored across platforms and providers.

Passkey Adoption & Activation
Jul 2025 - Jan 2026

Activation Rate

56.1%

+7.0pp since July

Users with Passkeys

2.00M

+78% since July

PK Holders Using PK

84.6%

+3.4pp since July

Activation Rate Over Time

At +1.2pp/month, 80% target projected for November 2026

Where Are Passkeys Stored?

ProviderCountShareSynced?
iCloud Keychain857K
42.6%
Cross-device
Google Password Mgr626K
31.1%
Cross-device
Windows Hello280K
13.9%
Device-bound
1Password99K
4.9%
Cross-device
Samsung Pass74K
3.7%
Samsung only
Other77K
3.8%
Mixed

AI Insight

"78.6% of passkeys are synced credentials (iCloud + Google + 1Password). These survive device changes and have the highest long-term reliability. The 13.9% Windows Hello credentials are device-bound - users lose them on new PCs."

Fallback Intelligence

What happens when the primary method fails?

Understand method switching behavior to reduce authentication drop-off and optimize your fallback strategy.

Method Switching Analysis
Jan 20-26, 2026

Overall Auth Rate

95.7%

Needed Fallback

27.8%

tried 2+ methods

Recovery Rate

84.5%

of those who failed first method

Authentication Flow

Passkey offered8,161 users
Completed with passkey5,892(72.2%)
Passkey failed2,269(27.8%)
Password1,524(67.2%)
Social login321(14.1%)
CDA passkey72(3.2%)
Abandoned352(15.5%)

Failure Reasons

User cancelled prompt43.7%
Password manager UX conflict23.1%
CDA skipped by user14.8%
Timeout9.7%
Stale credential8.7%

84.5% of users who fail with their primary method still complete login via fallback. Without intelligent fallback, these 1,917 users per week would have been lost.

Recommendation

"The 72.2% primary passkey success rate is below the 92%+ seen in other cohorts - investigate password manager UX conflicts (23.1% of failures) and timeout issues (9.7%) as root causes."

Proactive Monitoring

Anomaly Detection & Alerts

Get notified when something's wrong before your users complain. AI analyzes root causes automatically.

Anomaly Detected
Jan 27, 2026

iOS Web Passkey Success Rate dropped 15% in last 24 hours

What happened:

iOS Safari passkey login success dropped from 87.4% to 74.2% starting Jan 27, 2:00 AM UTC.

Success Rate (iOS Safari):

Root cause analysis:

iOS 26.2.1 update (Jan 26, 2026)
Related to your implementation

Impact:

  • • ~1,928 affected sessions so far
  • 3.9% of total daily logins
  • Users successfully fall back to password

Bring AI into your passkey analytics workflow

Ask better questions, spot anomalies faster, and turn rollout data into next actions.

  • Built for identity, product, and rollout teams
  • Ask passkey questions in plain English
  • Prioritize fixes and opportunities faster