---
url: 'https://www.corbado.com/faq/passkey-usage-enterprise-security-helpdesk-benefits'
title: 'How does passkey usage in enterprises reduce costs?'
description: 'Learn how passkey usage in enterprise reduces helpdesk overhead, enhances security, and prevents password-related issues like phishing and resets.'
lang: 'en'
keywords: 'passkey usage in enterprise, reduce helpdesk requests, WebAuthn enterprise'
---

# How does passkey usage in enterprises reduce costs?

## How does passkey usage in enterprise environments reduce helpdesk requests and strengthen overall security?

Increasing **passkey usage in enterprise** environments significantly reduces helpdesk
requests and strengthens security due to several inherent advantages over traditional
authentication methods:

## Reducing Helpdesk Requests

Enterprise organizations commonly experience high volumes of helpdesk requests related to
password management. Passkeys eliminate common password-related issues, such as:

- **Forgotten Passwords**: Passkeys rely on biometrics or device-based authentication,
  removing the need for users to remember passwords.
- **Password Reset Requests**: Reducing reliance on passwords significantly cuts down the
  volume of [password reset](https://www.corbado.com/blog/password-reset-increase-customer-retention) requests.
- **Complex Password Policies**: Passkeys remove user frustration with complicated
  password rules, reducing user confusion and associated helpdesk interactions.

As a result, organizations report substantial cost savings and operational efficiency
improvements, freeing helpdesk teams to focus on higher-value support tasks.

## Strengthening Overall Security

Passkeys provide robust security improvements critical for enterprise environments:

- **Phishing Resistance**: Passkeys are built on WebAuthn standards, inherently preventing
  [phishing](https://www.corbado.com/glossary/phishing) attacks, as credentials cannot be stolen or reused by
  malicious actors.
- **No Credential Leakage**: Unlike passwords, passkeys aren't stored centrally in a
  vulnerable format, drastically reducing the risk of data breaches or credential theft.
- **Improved Compliance**: Passkey usage helps enterprises meet stringent regulatory
  requirements around user authentication and data protection, ensuring stronger
  compliance with standards such as GDPR, HIPAA, and
  [SOC 2](https://www.corbado.com/blog/cybersecurity-frameworks).

In summary, adopting **passkey usage in enterprise** environments directly translates to
fewer helpdesk tickets, lower operational costs, and vastly improved security, protecting
both users and organizational assets effectively.

## Read the full article